As "hard" hard conversations are, they cannot and should not be avoided. Learn here practical strategies to approach tough conversations effectively to maintain strong relationships while achieving the best outcomes.



What will you learn?

  1. Discover the stages of hard conversations and how to handle them.
  2. Learn how to apply active listening techniques.
  3. Use practical strategies to approach tough conversations effectively.


Course elements

  • 1 lesson to learn about hard conversations and how to turn them into growth opportunities.
  • 1 assessment exercise to test your new knowledge and understanding.
  • 1 application exercise to apply your new knowledge.




Course curriculum

    1. Let's talk about hard conversations

    2. Before we begin...

    1. Handling tough conversations

    1. Are you fluent in difficult?

    1. The difficult conversation challenge

    1. Congrats!

    2. Survey

About this course

  • $54.99
  • 1 lesson
  • Essential, Core
  • 1 assessment, 1 application